Privacy Policy

This Privacy Policy describes how SUNDARAM ENTERPRISES (Proprietorship Firm), operating under the brand name Verve, collects, uses, and protects your personal information when you visit our website or utilise our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, postal address, and other details you voluntarily provide when booking an appointment, making an enquiry, or placing an order.
• Measurement & Order Data: Body measurements, fabric preferences, design preferences, occasion details and order history related to your bespoke garments.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies: We use cookies and similar technologies to enhance your browsing experience and gather analytical data.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfil your orders, appointments, and enquiries
• To communicate with you regarding your orders, consultations, and deliveries
• To personalise your experience and provide tailored recommendations
• To improve our website, products, and services
• To send promotional updates and offers (with your consent)
• To comply with legal obligations

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in delivering our services, such as logistics/courier partners for shipping your garments.
• Legal Requirements: When required by law, regulation, or legal proceeding.
• Business Transfers: In the event of a merger, acquisition, or sale of the business.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable

6. Cookies Policy

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites (such as Instagram, Facebook, or Google Maps). We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. All disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Gwalior, Madhya Pradesh, India.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

SUNDARAM ENTERPRISES (Verve)
Plot No. 14, B-Block, Chetakpuri Gate, Gwalior,
Madhya Pradesh, India — Pin: 474001
Phone: +91 88780 20002
Email: info@vervecouture.in